Ordering and Payment

By placing an order on our website Captain Doru, (A Unit of ArtisArk Private Limited), you agree to provide accurate and complete information.Prices are displayed in your local currency and are subject to change without notice.Customers can make payments through the available payment methods on our website.

Shipping and Delivery

Reasonable efforts are taken to ensure on-time delivery of your order.Shipping fees, customs duties, and taxes may apply and are the responsibility of the customer.We take no responsibility for delays, damages, or losses of products during shipping.

Returns and Refunds

We strive to provide high-quality products. If you receive a damaged or defective item, please contact us within 5 days of receiving the order to arrange for a return or exchange. We do not accept returns for perishable items for hygiene and safety reasons unless they are damaged or defective. Refunds will be processed to the original payment method used during the initial purchase.

Intellectual Property

All content on our website, including images, text, trademarks, and logos, is protected by intellectual property laws and belongs to us or our licensors.

Limitation of Liability

We shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or products.