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Customer Care

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Have Any Questions?

Frequently Asked Questions

Do you ship internationally?

Hai! We offer worldwide shipping to bring the joy of ‘Doru and Krabbi’ to every corner of the globe.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods for hassle-free transactions.

How long will it take to receive my order?

Delivery times vary depending on your location. Typically, orders are processed within 1-3 business days, and shipping times range from 5-20 days.

Can I track my order?

Yes, tracking information will be provided once your order has been shipped. You can track your package’s journey right to your doorstep.

What is your return policy?

We accept returns for non-perishable and non-personalized products within 7 days of receiving your order. Please contact us within this timeframe to initiate the return process.

Are your products cruelty-free and environmentally friendly?

Yes, we are committed to ethical and sustainable practices. Our products are cruelty-free and made with eco-friendly materials whenever possible.

Do you offer wholesale or bulk discounts?

Yes, we offer wholesale pricing and discounts for bulk orders. Please contact us directly for more information.

How can I contact customer support?

For any questions or concerns, please reach out to our friendly customer support team via email or through our website’s contact form. We’re here to help!

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